Frequently Asked Questions

LeadPulse is a multi-channel lead management platform that lets you text, email, and manage leads — all in one place. Connect your Google Voice, Gmail, and other channels to communicate with leads directly from LeadPulse.

Visit leadpul.se and create an account with your email. You'll get 2,000 free credits and full access to every feature — no credit card required.

After signing up, go to Accounts and click "Add Account." Follow the OAuth prompts to authorize LeadPulse to access your Google Voice or Gmail. Your messages will start syncing automatically.

Yes! LeadPulse is a cross-platform app. You can use it in your web browser on any device, or install the native iOS app for on-the-go access.

There are no plans or tiers. Every account signs up the same way and gets 2,000 free credits, no credit card required. After that, buy credits as you go — one-time top-ups starting at $25, or an optional monthly auto-refill. See our Pricing page for full details.

There's no trial to run out of — every account gets 2,000 credits for free, permanently. You get the full feature set from day one.

Sends and AI actions pause until you buy more. Your account and data are never paused or restricted — buy exactly what you need, whenever you need it.

Buy a one-time top-up (from $25, with volume bonuses up to +25%), or turn on auto-refill from your billing settings to charge a fixed amount every month automatically.

Yes — auto-refill is entirely optional. Turn it off anytime from your billing settings; any credits you've already bought stay in your account.

If you're dissatisfied with LeadPulse, please email us at support@leadpul.se and we'll help you out.

LeadPulse currently supports Google Voice (text messaging) and Gmail (email). We're actively expanding to support additional channels like Dialpad, iMessage, and more.

A channel is any connected account — a Google Voice number, Gmail inbox, Dialpad line, etc. Each connection counts as one channel.

Sequences are reusable multi-step message flows — the 'what to send and when.' Campaigns apply a sequence to a group of leads — the 'who and tracking.' You can mix text and email steps in a single sequence.

Yes! LeadPulse supports CSV, Excel, and vCard imports. You can map columns to lead fields during the import process.

There's no plan-based cap — sending a text costs 4 credits and an email costs 2, drawn from your account's credit balance. AI actions cost 1–10 credits depending on the action. Note that your underlying channel (e.g., Google Voice) may have its own sending limits.

Every account includes unlimited team users. No per-seat fees, no per-user add-ons.

No. AI works out of the box — no API keys, no configuration, no prompt engineering. It learns from your conversation history automatically.

LeadPulse AI drafts replies in your tone, generates subject lines, suggests one-tap quick replies, scores every lead by engagement, summarizes lead history, writes your Morning Brief each day, and analyzes campaign performance every night.

LeadPulse uses Google's Gemini 1.5 Flash for reply drafting, lead insights, and summaries. We chose it for its speed, quality, and cost efficiency — so we can include AI on every account instead of billing it separately.

Every action costs credits: sending a text (4) or email (2), generating a subject line (1), quick replies (2), drafting a reply (3), lead insights (5), Morning Brief (10/day, cached). Credits come out of your account's single running balance — there's no monthly reset.

AI actions and sends pause until you buy more credits — a one-time top-up or an auto-refill subscription, whichever you prefer.

No. Your prompts and lead data are never used to train external models. Every AI call is ephemeral — data is sent for that single request and discarded.

You don't need to — AI features are opt-in. If you never click "Draft Reply" or view the Morning Brief, you never spend AI credits.

No. Using LeadPulse for telemarketing, spamming, or sending unsolicited messages is a direct violation of our Terms of Use. LeadPulse should only be used to communicate with people who expect and want to receive your messages.

Yes. LeadPulse uses Firebase with enterprise-grade security, encrypted connections, and multi-tenant data isolation. We never share your lead data or message content with third parties. See our Privacy Policy for details.

You are responsible for compliance with laws such as the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and any applicable state or international regulations governing automated messaging. See our Terms of Use for more.

Check the Accounts page to verify your account status. If the status shows "Auth Required," you'll need to re-authorize. If messages still aren't syncing, check our Troubleshooting Guide or email support@leadpul.se.

Email us at support@leadpul.se — we're happy to help!