Frequently Asked Questions

LeadPulse is a multi-channel lead management platform that lets you text, email, and manage contacts — all in one place. Connect your Google Voice, Gmail, and other channels to communicate with leads directly from LeadPulse.

Visit my.leadpul.se and create an account with your email. You'll get a 14-day free trial with full access to all features — no credit card required.

After signing up, go to Accounts and click "Add Account." Follow the OAuth prompts to authorize LeadPulse to access your Google Voice or Gmail. Your messages will start syncing automatically.

Yes! LeadPulse is a cross-platform app. You can use it in your web browser on any device, or install the native iOS app for on-the-go access.

LeadPulse offers two paid plans: Plus at $39/month and Unlimited at $139/month. Both include a 14-day free trial. Additional team members are $10/month each. See our Pricing page for full details.

Yes! Every plan comes with a 14-day free trial. No credit card required. You can explore the full feature set before committing.

You'll be prompted to choose a plan and enter payment details. If you don't subscribe, your account will be paused until you do.

Absolutely. Upgrade or downgrade at any time from your billing settings. Changes take effect immediately with prorated billing.

Yes — no contracts, no commitments. Cancel from your billing page and you'll retain access through the end of your billing period.

If you're dissatisfied with LeadPulse, please email us at support@leadpul.se and we'll help you out.

LeadPulse currently supports Google Voice (text messaging) and Gmail (email). We're actively expanding to support additional channels like Dialpad, iMessage, and more.

A channel is any connected account — a Google Voice number, Gmail inbox, Dialpad line, etc. Each connection counts as one channel.

Sequences are reusable multi-step message flows — the 'what to send and when.' Campaigns apply a sequence to a group of contacts — the 'who and tracking.' You can mix text and email steps in a single sequence.

Yes! LeadPulse supports CSV, Excel, and vCard imports. You can map columns to contact fields during the import process.

Message limits depend on your plan. The Plus plan includes 5,000 messages/month, and the Unlimited plan has no message limits from LeadPulse. Note that your messaging platform (e.g., Google Voice) may have its own sending limits.

Both plans include seats in the base price. Additional members are $10/month each. Plus includes 1 member; Unlimited includes 10.

No. Using LeadPulse for telemarketing, spamming, or sending unsolicited messages is a direct violation of our Terms of Use. LeadPulse should only be used to communicate with people who expect and want to receive your messages.

Yes. LeadPulse uses Firebase with enterprise-grade security, encrypted connections, and multi-tenant data isolation. We never share your contact data or message content with third parties. See our Privacy Policy for details.

You are responsible for compliance with laws such as the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and any applicable state or international regulations governing automated messaging. See our Terms of Use for more.

Check the Accounts page to verify your account status. If the status shows "Auth Required," you'll need to re-authorize. If messages still aren't syncing, check our Troubleshooting Guide or email support@leadpul.se.

Email us at support@leadpul.se — we're happy to help!